HELLO, I'M

Brandon P. Kidd

Cloud Engineer & Linux Specialist

Cloud Engineer with professional experience supporting AWS infrastructure, Linux systems, networking, migrations, disaster recovery, and enterprise cloud environments.

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About Me

I am a Cloud Engineer with extensive experience supporting cloud infrastructure and troubleshooting complex Linux and networking environments. My professional background includes working directly with enterprise customers, diagnosing cloud infrastructure issues, supporting production environments, and assisting with migrations from on-premises data centers into AWS.

Technical Skills

AWS

EC2, EBS, VPC, IAM, FSx, CloudFront, S3, Lambda and DynamoDB.

Migration & Disaster Recovery

AWS Application Migration Service (MGN) and AWS Elastic Disaster Recovery (DRS).

Linux Administration

Red Hat Enterprise Linux, Amazon Linux and Ubuntu.

Networking

TCP/IP, VPC routing, security groups, network ACLs and cloud connectivity troubleshooting.

Programming

C++ and Java.

Development Tools

GitHub, GitLab, Eclipse, CodeBlocks, Visual Studio and Trello.

Professional Experience

Cloud Support Engineer - Linux

Amazon Web Services | Herndon, VA

January 2024 - Present

  • AWS Application Migration Service (MGN) and Elastic Disaster Recovery (DRS) Subject Matter Expert.
  • Troubleshoot EC2 Linux, kernel, and networking issues for enterprise customers.
  • Diagnose performance issues involving AWS services including EC2, EBS, VPC routing, and system metrics.
  • Provide on-call support for cloud-based production environments.
  • Maintain server and process documentation and contribute to knowledge-base documentation.
  • Identify application and infrastructure bottlenecks and implement appropriate solutions.
  • Collaborate with cross-functional teams to troubleshoot and resolve critical customer issues.
  • Conduct training sessions for junior team members and new hires.
  • Assist with migration projects from on-premises data centers into cloud environments while minimizing business disruption.

Cloud Support Associate - Linux

Amazon Web Services | Herndon, VA

January 2023 - January 2024

  • Diagnosed EC2 Linux performance problems and implemented solutions to improve operational efficiency.
  • Worked directly with customers to develop, migrate, and troubleshoot AWS environments.
  • Supported AWS services including VPC, EC2, load balancers, and ElastiCache.

Cloud Support Associate Intern - Linux

Amazon Web Services | Herndon, VA

May 2022 - August 2022

  • Analyzed technical problems and collaborated with teams to develop solutions.
  • Developed hands-on knowledge of AWS platform services through interactive labs.
  • Collaborated with fellow interns to troubleshoot, document, and resolve issues involving IAM, S3, EC2, Lambda, and load balancers.

Fulfillment Associate

Amazon Prime | Norfolk, VA

January 2018 - April 2021

  • Unloaded incoming trucks and properly staged inventory for processing.
  • Reviewed daily order queues to ensure orders were processed according to shipping schedules.
  • Cross-trained new associates on picking and filling warehouse orders.
  • Used inventory scanners to track shipment progression and update shipping data.

Education

Bachelor of Science

Computer Science

Old Dominion University
Norfolk, Virginia

Graduated December 2022

Associate of Science

Computer Science

Tidewater Community College
Norfolk, Virginia

Graduated September 2021

Dean's List - Summer 2021
Dean's List - Spring 2020

Certifications

AWS Certified Cloud Practitioner
CompTIA Security+

Let's Connect

Interested in discussing cloud engineering, Linux administration, infrastructure, migration, disaster recovery, or other IT opportunities? Feel free to reach out.

pacian24@gmail.com